People
Decide, approve and build relationships
- Set goals, rules and priorities
- Approve what needs judgment
- Handle exceptions and special cases
- Talk to clients when it matters
People · AI · Automation
Your people, AI and automation, working as one team.
IISTEC INC designs and builds AI agents, automated workflows, integrations, custom software and SaaS platforms that connect your systems and channels, so your team spends its time where it matters most.
- Peopledecide
- AIassists
- Automationexecutes
The film
IISTEC INC in under 40 seconds
Synergy
Each one does what it does best
The best results come when people, AI and automation work together. We design every solution around that split, so nothing important is left to chance and nothing repetitive is left to people.
AI
Reads, understands and suggests
- Reads documents, emails and images
- Answers customers in their language
- Classifies, summarizes and predicts
- Drafts quotes, reports and replies
Automation
Executes, connects and never forgets
- Moves data between your systems
- Runs workflows on schedule or on events
- Sends reminders, alerts and reports
- Logs every step for full traceability
- 01A request arrivesWhatsApp, email, web form or a document
- 02AI understands itreads, extracts and classifies
- 03Automation actsupdates CRM, ERP, calendar and billing
- 04A person approvesonly where judgment is needed
- 05Everyone sees itdashboards and alerts in real time
Service catalog
Everything we can automate, integrate and build
From a single automated report to a complete SaaS platform. Filter by area to see the services we deliver and the platforms we connect.
13 services
Artificial intelligence
AI agents and copilotsDocument intelligence (OCR)Multi-agent orchestration
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13 services
Automation
End-to-end workflow automationScheduling and remindersRPA for legacy systems
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12 services
Integrations
CRM integrationREST and GraphQL APIsWebhooks and events
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11 services
Software & SaaS
SaaS platformsProfessional websitesWeb applications
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7 services
Messaging & voice
WhatsApp Business PlatformInstagram and MessengerTelegram bots
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5 services
Data & analytics
Business intelligence dashboardsData pipelines (ETL)Data warehouse
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5 services
Cloud & security
Google Cloud architectureServerless deploymentTest and production environments
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5 services
Consulting
AI readiness assessmentProcess mappingCost-per-use modeling
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Most requested
AI agents and copilots
Document intelligence (OCR)
End-to-end workflow automation
Scheduling and reminders
CRM integration
SaaS platforms
Professional websites
WhatsApp Business Platform
No services match that search. Tell us what you need and we will tell you how we would do it. Start a project
See all 71 servicesProduct names are trademarks of their owners and are listed only to show the platforms we integrate with.
What we build
Five modules. One system that works for your team.
Each project combines what your process needs. Everything connects through APIs, so data moves on its own and people step in only where their judgment matters.
01 · AUTOMATIONAI-assisted process automation
Agents that read emails, PDFs and photos, decide the next step and act inside your systems. An orchestrator coordinates them and your team approves what needs approval.
- Document capture with OCR and data validation
- Approvals, follow-ups and alerts without copy-paste
- Human-in-the-loop for decisions that need a person
- Agents
- OCR
- RAG
- Workflows
02 · SOFTWARECustom software
Web portals, mobile apps and internal tools designed around the way your company works, instead of forcing your team to adapt to a generic product.
- Your data model, your screens, your roles
- iOS, Android and web from one codebase
- Connected to the tools you already use
- Web
- Mobile
- Flutter
- APIs
03 · SAASSaaS solutions
Turn your know-how into a subscription product. We build multi-tenant platforms with billing, plans, onboarding and separate test and production environments.
- Each client's data isolated from the others
- Plans, payments and automatic provisioning
- Your brand, your domain, your pricing
- Multi-tenant
- Stripe
- Cloud Run
04 · WEB + APIsProfessional websites connected to APIs
Websites that do more than inform: forms that land in your CRM, online payments, bookings, quotes and notifications that trigger automated services in the background.
- Bilingual, fast and built for search and AI answer engines
- Forms, payments and bookings wired to your systems
- Dashboards that show what happened with each lead
- REST
- Webhooks
- CRM
- Payments
05 · MESSAGINGWhatsApp and messaging automation
AI assistants on WhatsApp, web chat and email that answer questions, book appointments, send quotes and hand the conversation to a person when it should.
- Built on the official WhatsApp Business Platform
- Trained on your own documents and policies
- Every conversation summarized in your CRM
- Web chat
Messaging automation
Your customers write on WhatsApp. Your systems answer.
The assistant understands the request, checks your calendar or catalog through APIs, replies in the customer's language and records everything. When a conversation needs judgment, it passes to your team with the full context.
- Bookings, quotes, order status and FAQs, day and night
- Handoff to a person with a summary of the conversation
- English and Spanish out of the box
Your businessAI assistant · online
Example conversation. Messages, steps and systems are illustrative.
Benefits
What changes when AI handles the repetitive work
The goal is not to replace your team. It is to give people back the hours they spend typing, searching and chasing, and to make every step visible.
Fewer manual entries
Data is captured once, at the source, and flows to every system that needs it.
Faster responses
Customers get an answer right away instead of waiting for the next business day.
Fewer errors
Validation rules check every record before it is saved, and exceptions go to a person.
Available 24/7
Assistants and automations keep working at night, on weekends and on holidays.
Time for higher-value work
Your team spends its hours on clients, sales and decisions instead of data entry.
Full visibility
Every step is logged, so you can see what happened, when and why.
Grow without the same growth in headcount
Handle more requests and more clients without adding people at the same pace.
Better decisions
Structured data and reports replace scattered spreadsheets and inboxes.
Scenarios
What it could look like in your company
Licta is our product in production. The other cases are example scenarios that show how we would approach each industry; your project is designed from your own process.
Our product
Licta: public tender intelligence
Companies that sell to the government spend hours searching portals and reading specifications. Licta does that work every day and leaves only the decision to the team.
- 01Steps 1IngestNew tenders from SECOP II, every hour
- 02Steps 2ReadSpecs and annexes, with OCR for scanned PDFs
- 03Steps 3Match and scoreAgainst the company profile and past contracts: High, Medium or Low
- 04Steps 4ActApproved opportunities become tasks on the follow-up board
- Orchestrated agents
- OCR
- Multi-company SaaS
- Subscriptions
Example scenario
Health or aesthetics clinic
Patients ask the same questions and book by WhatsApp. Reception spends the day confirming, rescheduling and reminding.
- 01Steps 1ReceiveWhatsApp messages and web bookings in one place
- 02Steps 2AnswerAssistant trained on services, prices and policies
- 03Steps 3BookChecks the calendar by API, confirms and sends reminders
- 04Steps 4Hand offClinical questions go to staff with the full conversation
- Calendar API
- Reminders
- CRM
Example scenario
Logistics and distribution
Delivery proofs, invoices and customer status requests arrive by email and chat, and someone has to type them into the system.
- 01Steps 1CapturePhotos of delivery proofs and invoices from drivers
- 02Steps 2ExtractOCR reads references, dates and amounts
- 03Steps 3UpdateThe ERP and the customer portal update automatically
- 04Steps 4NotifyCustomers get status by WhatsApp; exceptions go to operations
- OCR
- ERP integration
- Customer portal
Example scenario
Real-estate agency
Leads arrive from the website, portals and WhatsApp at all hours, and the first agent to answer usually wins the client.
- 01Steps 1QualifyAssistant asks budget, area and timing in the first minutes
- 02Steps 2MatchSuggests listings from your inventory through the API
- 03Steps 3ScheduleBooks visits in the agent's calendar
- 04Steps 4Follow upCRM gets the lead with a summary and next step
- Website + API
- CRM
- Calendar
Example scenario
Accounting or professional services firm
Every month clients send receipts, statements and forms in every possible format, and the team chases what is missing.
- 01Steps 1CollectClient portal and WhatsApp to upload documents
- 02Steps 2ClassifyAI sorts each file by client, period and type
- 03Steps 3CheckRules flag missing or inconsistent documents
- 04Steps 4RemindAutomatic reminders until the file is complete
- Client portal
- Classification
- OCR
- Automation
Example scenario
Retail and e-commerce
Customers ask about stock, orders and returns across the store, social media and WhatsApp, while inventory lives in another system.
- 01Steps 1AnswerAssistant checks stock and order status by API
- 02Steps 2SellSends product links and payment links in the chat
- 03Steps 3SyncOrders flow to the store, inventory and invoicing
- 04Steps 4LearnWeekly report of top questions and lost sales
- E-commerce API
- Payments
- Reports
Customization
How far can we customize the experience?
As far as your process needs. Move the slider to see what each level includes, from configuring a proven solution to building your own SaaS product.
IntegrateLevel 2 of 4
ConfigureIntegrateTailorBuild
We connect it to your CRM, ERP, calendar, payments and messaging so data moves without copy-paste.
- BrandLogo, colors, domain and tone of voice
- Content and knowledgeYour documents, prices and policies
- LanguagesEnglish, Spanish and more
- IntegrationsCRM, ERP, payments, calendar, APIs
- ChannelsWhatsApp, web chat, email, portal
- Workflows and rulesApprovals, validations, escalations
- Roles and permissionsWho sees and approves what
- Product and billingMulti-company, plans and subscriptions
Integrations
Connected to the services you already use
Examples of platforms we connect through their APIs. If a system has an API or a webhook, we can usually integrate it.
WhatsApp Business Platform
Google Workspace
Microsoft 365
Stripe
HubSpot
Salesforce
QuickBooks Online
Shopify
Twilio
Google Calendar
Your ERP
REST · GraphQL
Webhooks
SECOP II
Google Cloud
Vertex AI · Gemini
Claude
Product names are trademarks of their owners and are listed only to show compatibility.
Short films
Three ideas, one short film each
Automation for every business
If you sell a product or offer a service, you can automate it
Automation is no longer only for large companies. A mechanic, a store owner, a restaurant or a salon can answer on WhatsApp, book, quote, charge and keep inventory on autopilot. We make it simple and fit it to the size of your business.
- Auto repair shops
- Retail stores
- Restaurants and bakeries
- Salons and barbershops
- Plumbers, electricians and home services
- Clinics and dentists
- Gyms and studios
- Real estate
- Accountants and lawyers
- Schools and tutors
- Logistics and couriers
- Hotels and tourism
- Construction
- Freelancers and consultants
- Your industry
Products
Our own SaaS, built with the same methods we use for clients
Tender intelligenceAvailable
Licta
Finds the public tenders that fit your company, reads the documents and tells you which ones are worth bidding on.
- Daily opportunities ranked High, Medium and Low
- Analysis agents coordinated by an orchestrator engine
- Follow-up board by phase and contracting method
- Multi-company, with subscription plans
Inventory and receiptsIn development
Ithas
Inventory for people and companies. Photograph an item and AI recognizes it; photograph a receipt and the purchase is recorded.
Immigration servicesIn development
Migrare
Advisory agents, document verification, timelines and a portal that connects applicants with immigration professionals.
How we work
Four stages, with something working at the end of each one
- 01Week 1
Diagnose
We map the process, the data and the people involved, and agree on what success means in numbers.
- 02Weeks 2–4
Prototype
A working version with your real data, so you judge results instead of slides.
- 03By scope
Build and integrate
Production code, security review, separate test and production environments, and connection to your systems.
- 04Ongoing
Operate and improve
Monitoring, cost control and controlled releases: nothing reaches production without your approval.
Separate test and production environments
You approve every release
Monthly cloud and AI budgets with alerts
Multi-factor authentication for administrators
Each client's data isolated
The right AI model chosen for each task
Questions
Frequently asked questions
What does IISTEC INC do?
IISTEC INC is a software company that designs and builds AI-assisted process automation, custom software, SaaS platforms, professional websites connected to APIs, and messaging automation on WhatsApp, web chat and email, for companies in Canada, the United States and Latin America, in English and Spanish.
What is AI-assisted automation?
It is the use of AI agents to handle repetitive steps of a process, such as reading documents, classifying requests, updating systems and answering customers, while people keep control of the decisions that need judgment through approvals and handoffs.
Can you automate WhatsApp for my business?
Yes. We build assistants on the official WhatsApp Business Platform that answer questions, book appointments, send quotes and payment links, and pass the conversation to your team with a summary when needed. They connect to your CRM, calendar or store through APIs.
Do I need custom software or an off-the-shelf tool?
If a standard tool covers your process, we will tell you and help you configure it. Custom software makes sense when your process is a competitive advantage, when you need to connect several systems, or when you want to sell your solution as a SaaS product.
How long does a first project take?
We start with a one-week diagnosis and a working prototype with your real data in the following weeks. The full build depends on the scope we agree on together.
How do you protect our data?
We use separate test and production environments, multi-factor authentication for administrators, isolated data per client in multi-company platforms, monthly cloud budgets with alerts, and releases that you approve before they go live.
Contact
Which process takes your team the most time?
Tell us about it. We reply within one business day with a first proposal or the questions we need answered.